GP Final Review

Adam may need to cancel his RIR booking.  He is with the cancellation period and wants to know what would be refunded to him.  He has a 4/5 night Silver Caribbean certificate that was used on a covered sailing and category without any upgrades.

• Taxes and Fees along with Gratuities are refunded on all sailings.

• Because your certificate covered your entire cruise there would not be any refund given

• Because your certificate did not cover taxes and fees or gratuities, those costs would be refunded.

To add a self-reported cruise to a guest in Siebel, which child tab would you go to?

• Profile

• Cruises

• Activities

• Search

What is the 2 letter ship code that the Ultimate World Cruise on the Serenade of the Seas will be booked under?

• WC

• CW

• UW

• UC

What is the expiration date for HGV/MKT certificates?

• 2 years from the tour date

• 3 years from the tour date

• 1 year from the tour date

What price should be used for HGV covered sailings?

• Prevailing Promotions

• Standard Rate

• NRD Rate

For guests wanting the full Ultimate World Cruise, what will be the sail date listed in the reservation system?

• 12/11/2023

• 12/09/2023

• 12/10/2023

Guests and travel partners will be able to book and service the Ultimate World Cruise and the geographical expeditions on our website and/or CruisingPower.

• True

• False

Guests who book a new cruise onboard and choose the book later option have two years to choose their desired sailing. 

• True

• False

If you are a Diamond member with Royal Caribbean what tier would you be in Celebrity's Captain's Club if you enrolled with recipricol benefits?

• Adventure

• Elite

• Zenith

• Select

Who can be added to a Relationship? (select all that apply)

• Adult Sibling

• Roommate

• Spouse

• Minor child

• Domestic Partner