Resto Phones Knowledge Check

Who is our third party vendor of paper bags?

True or False: Existing restaurants will no longer receive a free allocation of paper bags each quarter.

• True

• False

Considering "Nature's Spring - Test" is a new merchant, how many free paper bag will they receive? (Please provide the number of bags only and not the cartons)

True or False: The merchant will be paid if they initiated the order cancellation.

• True

• False

What is the payment type to select when providing Miscellaneous Payments for cancelled orders?

All Misc. Payments are processed in ____.

True or False: When making outbound calls, if a merchant does not want to be put on hold/cannot stay on the line while waiting for a resolution, we will offer to call them back with an update.

• True

• False

Who is the owner of Detox Superfood Bar?

What is the verification level of this issue: updating restaurant's email or phone number.

• Low

• Medium

• High

• None of the above

What type of issues can an Unverified Account User access?

• Low Verification issue

• Medium Verification issue

• High Verification issue

• General Inquiries

• None