WEC What Do you know?

Select which does not apply to GAP

• Can be enrolled in Budget Billing

• Program administered on 1st come 1st serve

• Can not be on Budget Billing

• Agree to make monthly payments

What is the application or system that will help us during verification and should be fully displayed?

• Open cIS

• Interaction Desktop

• iPop

• OLE

What OLE will you use to follow the correct process if the COR is expired?

• COR Gone

• COR Expired

• Customer of Record is no longer alive

• Customer of Record is deceased

What orders are an all day appointment?

• Meter Exchange

  Reconnection

  Turn On (gas off)

• Investigate/Read

  Turn Off

  Turn On(gas on; read only)

• Reconnection

  Turn Off

  Turn on (gas on, gas off, read only)

• Meter Exchange

  Investigate/Read

  Turn Off

What is the service/convenience fee for payments with credit card and bank draft for residential?

• $2.95 each

• $2.95 credit

  $3.95 bank draft

• $3.95 credit

  $4.95 bank draft

• $3.95 each