HRM 5

21. What are the cons of structured questionnaires?

• A. Time to develop

• B. Can only be given to one employee at a time

• C. Distortion of responses

22. What is a pros of job observation?

• A. Actual exposure to the job

• B. Good for jobs done mentally

• C. Requires some training time

23. Is the ripple effect a potential disadvantage of an internal or external approach?

• A. Internal

• B. External

24. Which of the following are advantages of hiring internally?

• A. Encourages long-term commitment

• B. Nice PR for organizations

• C. Increases diversity

• D. Allows for new ideas

25. True or False: external hires are 81% more likely to be fired from their new jobs than were those who had been promoted from within the firm

• A. True

• B. False

26. What is an option during a labor shortage?

• A. Force someone to retire

• B. Fire an employee you don't like

• C. Reassign WorkD. Outsource

• D. Outsource

27. True or False: Global competition is a trend in the workforce

• A. True

• B. False

28. What are disadvantages of an external approach?

• A. Hurts morale

• B. Lack of fresh ideas

• C. Less expensive

29. What does workforce planning do?

• A. Align workforce requirements to strategic plans

• B. Identify and implement workforce shortage and reduction strategies

• C. Discover where gaps exist between current and future competency requirements

• D. None of the other

30. Apple uses what competitive advantage?

• A. Customer Intimacy

• B. Operational Excellence

• C. Product Leadership