
SMU Design Thinking and Doing
Authored by Wee Pin Lim
Professional Development
Professional Development
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We already know what to do. We need to make sure that all the tasks are executed on time with the resources allocated.
Which is the more ideal methodology to use?
Design thinking Path - Design Thinking and Doing
Issue Driven - Lean Six Sigma DMAIC
Solution Driven - Project Execution
Rapid Path - Rapid Improvement Workshop
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
We are not sure what the stakeholder really want. We want to implement a new process that can meet both the functional and emotional needs
Design thinking Path - Design Thinking and Doing
Issue Driven - Lean Six Sigma DMAIC
Solution Driven - Project Execution
Rapid Path - Rapid Improvement Workshop
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What the 3 main categories of primary research?
Rumors, Document Reviews and Observations.
Surveys, Document Reviews and Speeches
Newspapers, Surf Internet Research and Observations.
Surveys, Document Reviews and Observations.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is one of the main advantages of focus group discussions over 1-to-1 interviews?
Easier to facilitate
Save time in scheduling discussion
Easier to quantify findings
Interaction between people in the group may provide additional insight.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What are the 3 other components missing from the Stakeholder Journey Map?
Stages, Places and Touchpoints
Stages, Touchpoints and Mindset
Places, Emotions and Expertise
Experiences, Emotions and Expertise
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
What is the main objective of Develop Phase? Pick the best answer below
Get the expert to develop the best solution
Pick the best vendor to implement the solution
Generate as many ideas as possible and downselect them
Get management to review your suggested proposal
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Which of the following is NOT an advantage of brainwriting over verbal brainstorming
safer environment for less vocal people
Less facilitation needed
Less criticism results in more ideas
The quality of ideas is always better
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