BUSINESS BASICS QUIZ

Why is customer satisfaction important to a business?

• customers will become repeat buyers
• customers will be happy
• customers are stakeholders
• customers are never satisfied

There is the actual transaction that has to occur.

• Creating

• Communicating

• Delivering

• Exchanging

This refers to feeling fulfilled, or feeling that we are living up to our potential.

• Love and Belonging Need

• Self-Actualization Need

• Safety Need

• Esteem Need

Name calling happens when a company calls out why another company's product is bad.

• True

• False

_________________________________ is the Business competition is the contest between organizations that provide similar products or services or that target the same audience of consumers. 

• Competition

• Target market

• brand

• marketing

Someone who owns their own business

• entrepreneur

• employee

• customer

• brand

Another name for the 4 P's of Marketing

• Target Market
• Marketing Concept
• Marketing Mix
• Marketing

Trying to sell dog treats to pet owners is an example of

• brand

• competition

• product

• target market

The marketing Mix has_________ elements.

• 3

• 2

• 4

 A a brief attention-getting phrase used in advertising or promotion is a ______________________________.

• promotion

• place

• slogan

• brand