Chapter 9 Quiz

Nancy sees a listing on LinkedIn for a job she is interested in and wants to know if she is qualified for the position. To find this information, she will look at the _____ on LinkedIn.

• job preview

• job description

• job analysis

• job specification

One of the biggest benefits of external recruiting is its ability to ____.

• take pressure off of the human resources department to hire friends of employees

• bring in new perspectives and varied backgrounds

• aid in reducing costs

• allow employees to meet new people

Terri is an outside salesperson for Environmental Systems, Inc. She is paid a salary and a(n) _____ which is a percentage of sales revenue.

• profit sharing

• commission

• wage

• incentive payment

Marco is required to attend a gathering where he will listen to a speech from one of the industry’s leaders who has been in the business for 40 years. This form of training and development is called ____.

• conferences and seminars

• classroom teaching and lectures

• on-the-job training

• role-playing

The ______ establishes minimum wages and overtime pay rates.

• Fair Labor Standards Act (1938)

• Labor-Management Relations Act (1947)

• Equal Pay Act (1963)

• Civil Rights Act (1991)

Erica was in a car accident as a child and lost her sight. In spite of being blind, she has excelled in school, worked with the low-income individuals and people without housing, and was the student body president. She graduated with highest honors. She applied for a job at a call center, was interviewed, and received good reports from several people who worked for the company and had heard about the interview. In spite of her qualifications and favorable reports, she was not hired for the position. Later she heard that an individual who could barely spell, had a very slovenly office appearance, and no education was hired for the position. She was also told “off the record” that she was not hired due to her blindness. She is considering filing a lawsuit against the call center company. What would be the most likely employment act she would cite as the basis for her claim?

• Americans with Disabilities Act (1990)

• Fair Labor Standards Act (1938)

• Occupational Safety and Health Act (1970)

• Civil Rights Act (1991)

When a manager reviews the results of an employee’s performance with the employee soon after completion of the employee’s performance review, this is known as a(n) ____.

• problem-solving approach

• tell-and-listen review

• 360-degree evaluation method

• performance feedback interview

The Kimberly-Clark Company is reviewing all of the jobs filled within the organization and seeks to thoroughly understand what each job requires. To do this the Kimberly-Clark Company would first ____.

• conduct a job analysis

• draft job descriptions

• write job specifications

• set up job orientations

Cathy’s Comic Warehouse has undertaken a cultural diversity program to encourage comic book fans of all races, ethnicities, and genders to patronize the store. For the program to be successful, it is essential that _____.

• the employees themselves initiate the program

• it is given a set time frame in which to show positive results

• it has a strong, sustained commitment from top leadership

• those who participate get paid bonuses

As a human resources manager, part of Javi’s job is to acquire human resources for his company. This phase of human resources management (HRM) involves all of the following activities except ____.

• selection

• compensation

• job analysis

• recruiting