Consumer Rights and Responsibilities
Authored by DnT Department
Other
9th - 12th Grade
Used 17+ times
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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The camera function of Amy's handphone is not working.
Right to safety
Right to seek redress
Right to be informed
RIght to be heard
Answer explanation
The right to seek compensation for shoddy goods and unsatisfactory services.
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Mrs Tay would like to buy a cake mixer at a shopping mall. There are many different brands of cake mixer that she can choose from.
Right to consumer education
Right to seek redress
Right to choose
Right to a healthy environment
Answer explanation
The right to choose from a range of products and services that best meet their needs at fair and competitive prices.
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The salesperson is explaining to Mdm Kapoor regarding the features of the refrigerator.
Right to be informed
Right to seek redress
Right to choose
Right satisfaction of basic needs
Answer explanation
The right to receive accurate information on products and services.
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
There was a workshop on Being a Wise Consumer held in a Community Centre.
Right to choose
Right to satisfaction of basic need
Right to a healthy environment
Right to consumer education
Answer explanation
The right to acquire knowledge and skills to help them make informed choices when buying goods and services.
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Ahmad is writing a positive review on the hotel's website for the wonderful service that the hotel's employees had provided during his stay.
Right to consumer education
Right to safety
Right to choose
Right to be heard
Answer explanation
The right to express their views regarding the goods and services received.
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Selvi reminded the salesperson to issue her a receipt and warranty card after she purchased a television.
Give feedback
Use properly
Decide what to buy
Provide proof of purchase
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Marie called the shop and reported that her newly purchase phone is not working.
Give feedback
Collect information
Provide proof of purchase
Use properly
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