Ch.17 Written Communication

The healthcare professional cannot depend on word processing spell checkers to catch all the spelling errors in a document prepared on the computer.

• True

• False

Patient confidentiality rules only apply to written materials if they contain potentially embarrassing information about a patient.

• True

• False

Why must written communication be organized even more carefully than oral communication?

• Written documents usually deal with more important subjects.

• The sender has more time to prepare written documents

• It lacks nonverbal clues, because there is no real-time interaction between the sender and the receiver.

• Grammatical errors are more obvious.

When you start the process of writing a report on a healthcare topic, it is recommended that you start by:

• listing every idea you can think of, including those that seem unlikely

• relying on the information in your textbooks.

• using what you have collected in your class notes.

• limiting your search to professional publications.

Some professional writers suggest that a good way to prevent being overwhelmed by a long writing project is to:

• write the first draft quickly without worrying about perfect grammar and spelling.

• write one page each day

• write it perfectly the first time so that it will be finished.

• write only as much as necessary.

Which word correctly applies the rule for adding a final suffix?

• Admitt

• Admited

• Admitting

• Admitts

Which word correctly applies the rule about forming plurals?

• Ratioes

• Potatos

• Tomatos

• Radios

Which sentence is written correctly?

• Dr. Hernandez prefers to spend time with each patient, he can't always do so.

• Dr. Hernandez prefers to spend time with each patient he can't always do so.

• Dr. Hernandez prefers to spend time with each patient, but he can't always do so.

• Dr. Hernandez prefers to spend time with each patient but he can't always do so.

Which is the correct way to punctuate the salutation in a business letter?

• Dear Mrs. Chen,

• Dear Mrs. Chen;

• Dear Mrs. Chen:

• Dear Mrs. Chen-

In medical usage, which is the correct way to express the percentage?

• Eighty-five percent

• 85%

• Eighty-five%

• 85 percent