
KSA March MSV
Authored by Mirna Khalaf
Other
Professional Development
Used 2+ times

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5 questions
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1.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
Business (Atman) needs to make a material order
( 20 S flyer, 30 M box, 15 XXL flyer, 10 M flyer)
(Choose all the correct answers)
Send the rest of the order to the Hub
Send the order to Karim Hoseny
Advise the customer that the XXL flyers is not available
Send the order to the Hub
2.
MULTIPLE SELECT QUESTION
45 sec • 1 pt
The customer is asking to change the phone number,
You should ...
(Choose all the correct answers)
Advise the customer that we will try to change it
Advise the customer that we cannot change it
Send to the Hub to change it
Send to the hub provide the star with the new number
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Business ( Smart home) reached us on 26 March to cancel his order, the order is expected to be returned to him on ...
28 March
29 March
27 March
30 March
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The order is placed on 26 March and the status is still created.
You should ....
Send an email to Kareem Hoseny
Send a ticket to the hub
Send a ticket to the Fulfillment center
Send a ticket to Karim Hoseny
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
If the order is OFD, we can't change the phone number or the COD
True
False
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