IPCP&IPE.M4.Interprofessional Communication

When communication fails, it can lead to medical errors, treatment delays and wrong site of surgeries.

• TRUE

• FALSE

Interpersonal communication is key to team relationships and patient safety.

• TRUE

• FALSE

HCPs can communicate with their patients and their families, colleagues, other staff and team members with same level of educational backgrounds.

• TRUE

• FALSE

Can be verbal or non-verbal

• Stimulus

• Sender

• Message

• Receiver

• Feedback

It can be a form of advice

• Stimulus

• Sender

• Message

• Receiver

• Feedback

He/She is the source of information.

• Stimulus

• Sender

• Message

• Receiver

• Feedback

Interprets the message that was sent

• Stimulus

• Sender

• Message

• Receiver

• Feedback

Factors Affecting Communication:

Emotional state of the sender

• Personal Factors

• Relationship Factors

• Environmental Factors

Factors Affecting Communication:

Generation gap

• Personal Factors

• Relationship Factors

• Environmental Factors

Factors Affecting Communication:

Professional Factors

• Personal Factors

• Relationship Factors

• Environmental Factors