AOM Chapter 1 Objectives and Management Principles

The administrative office management may

• enhance employees efficiency

• minimize the structured of designed task

• provide employees with unorganized information

• diminishing the quality standards of production

Which of the following is NOT the element of knowledge management?

• Intellectual Capital

• Human Resources

• Automation Oriented

• Strategic Relationships

AOM may provide the organization with the effective management of the company's information.

• True

• False

One objective of administrative office management is to enhance the ineffective supervision of office personnel.

• True

• False

AOM is generally considered to be within the _____ management level of the organizational hierarchy.

• top

• middle

• low

In any huge company, AOM can be seen in the ______ areas.

• functional

• finance

• engineering

• sales

The responsibilities in AOM are based on the elements of planning, organizing, controlling, and directing only.

• True

• False

AOM may develop ineffective work processes and procedures.

• True

• False

Which of the following is NOT the objective of AOM?

• Provide a conducive working environment to the employees.

• Ensure irrelevant organizational activities are designed to minimize individual and unit activities.

• Help define the roles of employees assigned in the organization.

• assure the proper use of specialized office equipment.

AOM may develop satisfactory lines of communication among employees within the organization.

• True

• False