MO Ch 2

MO Ch 2

University

15 Qs

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MO Ch 2

MO Ch 2

Assessment

Quiz

Business

University

Practice Problem

Hard

Created by

Mishela Rapo

Used 3+ times

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15 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

According to Michael Porter’s model, the competitive environment includes rivalry among current competitors and the impact of new entrants, substitute and complementary products, suppliers, and customers.

True
False

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Organizations are at an advantage if they depend on a single powerful supplier because such dependency ensures consistency.

True
False

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

April, a manager in a call center, encourages her employees to solve customers’ problems without her approval of the particular situation. In this case, April is trying to empower her employees.

True
False

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Organizations are ________ systems that affect and are affected by their external environments.

open
closed
free
environmental
capital

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

A firm’s ________ includes its rivals, suppliers, buyers (customers), new entrants, and substitutes or complementary products.

environmental scanning
competitive intelligence
external environment
competitive environment
organizational climate

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

________ are measures of various characteristics of the people who make up groups or other social units.

Psychographics
Demographics
Domain selections
Lifestyle analytics
Group dynamics

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

________ is managing the entire network of facilities and people that obtain raw materials from outside the organization, transform them into products, and distribute them to customers.

Barriers to entry
Benchmarking
Supply chain management
Empowerment
Open systems

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