SSG 4

What make a good conclusion of business proposal?

• a. The conclusion should restate your main points clearly

• b. Summarize information from start to finish

• c. Provide as much information as possible

• d. The conclusion should be simple and general

At the end of every month, a sales manager offers a cash bonus to the most successful salesperson. What type of power is this leader using?

• a. informational power

• b. coercive power

• c. reward power

• d. legitimate power

• e. expert power

The informal leader is

• a. recognized by those outside the group

• b. can benefit or harm an organization as formal leader (see page 266 Leadership)

• c. always exercise the full set of management roles

• d. a and b

Leonard Bernstein was

• a. A famous artist

• b. Informal leader

• c. Formal leader

• d. Manager

• e. Both formal and informal leader

The acknowledgement of the cultural differences and learn how to work with them is one of potential interventions reducing conflict in group diversity that may be called:

• a. Managerial intervention

• b. Structural intervention

• c. Adaptation

• d. Voluntary or involuntary removal

• e. None of them

The technique of making decisions by management and without team involvement is: one of potential interventions reducing conflict in group diversity that may be called

• a. Voluntary or involuntary removal

• b. Managerial intervention - Page 305

• c. Structural intervention

• d. Adaptation

• e. All correct

What will a higher-status member can earn in a group?

• a. More successful and more powerful

• b. More prestige and power

• c. More ideas and opinions

• d. More attractive

• e. All

How many ways in which power can operate?

• a. 5

• b. 4

• c. 3

• d. 2

• e. 1

In Text coding, the shorthand of "Interesting of Important fact" is:

• a. !

• b. L

• c. *

• d. #

"Habits of mind".

• a. Reflect the evaluation based on personal knowledge and attitude

• b. Are personal bias toward someone or something

• c. Refer to the personal assesmnet on the information and facts

• d. Are the personal commitments, values, and standards you have about the principle of good thinking