103W6A3

What are the four responses to stress?

• a. Physical, emotional, mental, and behavioral changes
• b. Physical, cognitive, emotional, and behavioral changes
• c. Physical, emotional, behavioral, and social changes
• d. Cognitive, emotional, mental, and behavioral changes

What are the steps involved in risk assessment?

• a. Identify pressures at work, decide who may be harmed, prevent harm, take reasonable steps, review findings
• b. Identify sources of stress, evaluate stress levels, provide support, take action, monitor progress
• c. Assess employee capabilities, identify skill gaps, provide training, evaluate performance, provide feedback
• d. Evaluate job duties, establish performance standards, monitor progress, provide incentives, review and revise standards as needed

What are the two types of data that can be used to identify potential sources of stress?

• a. Absence data and productivity data
• b. Absence data and turnover data
• c. Questionnaire data and exit interview data
• d. Productivity data and turnover data

What does the "R" in R.I.S.E.L stand for?

• a. Relaxation
• b. Reassessment
• c. Refocus
• d. Recharge

What is situation awareness?

• a. The ability to process and comprehend critical information
• b. The ability to manage stress in a work environment
• c. The ability to communicate effectively with coworkers
• d. The ability to multitask effectively

What is SLAM an acronym for?

• a. Stop, Look, Assess, Mentor
• b. Start, Learn, Analyze, Monitor
• c. Support, Lead, Assist, Manage
• d. None of the above

What is stress?

• a. A physical and psychological reaction to perceived demands and capability
• b. A mental reaction to environmental stimuli
• c. An emotional response to social situations
• d. A financial reaction to economic pressures

What is the first step in the STAR approach to problem-solving?

• a. Start
• b. Think
• c. Act
• d. Review

Which of the following is a risk associated with high temperature/humidity?

• a. Heat cramps
• b. Headaches
• c. Nausea
• d. All of the above

Which of the following is not a method for tackling problems and making decisions?

• a. Resolve
• b. Solve
• c. Dissolve
• d. Invert