Consumer Protection

Consumer Protection

8th Grade

7 Qs

quiz-placeholder

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Consumer Protection

Consumer Protection

Assessment

Quiz

Business

8th Grade

Medium

Created by

Hayley Cope

Used 5+ times

FREE Resource

7 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the cooling off period for distance selling?

12 days

30 days

14 days

5 days

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can a retailer refuse to refund a customer for a faulty product?

No

Yes

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a good develops a fault, what right does the consumer have under legal guarantee?

The right to a full refund

The right to a free replacement

The right to repair the product themselves

The right to have the product repaired, replaced, or refunded

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can a retailer charge a customer for return shipping if the product is faulty?

Yes, always

No, if the product is faulty or not as described, the retailer is responsible for covering the cost of return shipping

Only if the customer is located outside of the EU

Only if the customer did not purchase the extended warranty

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the purpose of the cooling off period in distance sales?

To allow retailers to increase their prices after the sale has been made

To ensure that consumers are satisfied with their purchase

To give consumers the opportunity to change their mind and withdraw from the contract without penalty

To prevent retailers from making sales to customers who are not interested

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is the legal guarantee period for goods in the EU?

3 years

6 months

1 week

2 years

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Can a retailer request any amount of deposit for a sale?

Yes, there are no limits to the deposit amount a retailer can request.

No, retailers are not allowed to request deposits for sales.

It depends on the total price of the goods or services being sold.

Retailers can only request a deposit for sales of goods, not services.