HCI 2

(PHASE)Designers try to gather insights about the problem

(PHASE)Designers develop a clear briefthat frames the design challenge. •

(PHASE)Solutions or concepts are created, prototyped, tested, and iterated. •

(PHASE)The resulting project is finalized, produced, and launched.

(APPROACH) the user knows best and is the guide to the designer; the designer’s role is to translate the users’ needs and goals into a design solution

(APPROACH) focuses on the behavior surrounding particular tasks

f(APPROACH)ocuses on context and is particularly appropriate for complex problem

(APPROACH)Relies largely on the experience and creative flair of a designer

ü the process of making sure that the users’ expectations of the new product are realistic

ü Users who are involved and feel that they have contributed to a product’s development are more likely to feel a sense of ownership toward it and support its use