Week 3 CoQ

The PDCA is a quality principle which means:

• Plan

  Deliver

  Check

  Action

• Practise

  Develop

  Correct

  Act

• Plan

  Do

  Check

  Action

• Plan

  Do

  Check

  Act

Cost of quality includes

• Cost of conformance to standards

• Cost of non-conformance to standards

• Both

Cost of conformance includes:

• Prevention cost

  Failure cost

• Appraisal cost

  Prevention cost

• Appraisal cost

  Rework

• External failure

  Internal failure

Roles in quality within a project are:

• Quality Manager

  Quality Assurance

  Quality Controller

• Quality Manager

  Quality Auditor

  Quality Controller

• Quality Manager

  Quality Assurer

  Quality Controller

• Quality Manager

  Quality Assurer

  Quality Administrator

What is the contemporary quality management philosophy in project management

• Quality Inspection

• Quality control

• Quality Audit

• Total Quality Management

Quality cost incurred due to regulatory requirements is:

• Cost of conformance

• Failure cost

• Non-conformance cost

• Preventive cost

The image is an example of what kind of quality cost?

• Preventive

• Conformance

• Non-conformance

• External failure

Non visible costs are four times less than total quality cost

• True

• False

Optimum quality level is where:

• non-conformance cost is less than the failure costs

• conformance costs are more than the non-conformance cost

• the sum of prevention, appraisal, and failure costs is at a minimum

• Quality is achieved with optimal efforts

Levels of quality are:

• Appropriate quality

  Acceptable quality

  Additional quality

• Appropriate quality

  Acceptable quality

  Aspirational quality

• Aspirational quality

  Allowable quality

  Acceptable quality

• Aspirational quality

  Acceptable quality

  Appraisal quality