
ISO Training - Part 1

Quiz
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Other
•
Professional Development
•
Medium
John Balase
Used 12+ times
FREE Resource
10 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Where can you find the organizational structure for the whole process?
Signavio
VISO
Cornerstone
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Henkel Corporate Culture consists of?
Purpose, Values, Leadership commitments
Purpose, Vision, Leadership commitments
Purpose, Strategy, Values
3.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Quality Management Goals, Policy and Tracker are published in
Signavio
Signavio Document Storage
Global GBS+ ISO Site
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
It refers to a document that outlines the commitment between GBS+ and Henkel, including details of the service, the standards the provider must adhere to, and the metrics to measure the performance.
Key Performance Indicator
Service Level Agreement
Signavio
5.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Team's average overdue percentage target is at
5.96%
6.74%
7.53%
6.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
Passing rate for the KPI: FSCM Utilization is
80%
85%
90%
95%
7.
MULTIPLE CHOICE QUESTION
10 sec • 1 pt
The validity of our process documents is
1 year
2 years
3 years
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