RIF Practice Exam #3

A poor reaction to an idea of situation is called a

• beneficial skill
• problem solving
• positive attitude
• negative attitude

Every day you take the morning train to get to work 15 minutes before your shift begins. Today the train broke down and they think it will take an hour to get it fixed. Define the problem for the situation above by selecting the best answer.

• You'll be an hour late for your shift
• The train broke down
• You take the morning train to work
• You need to be at work 15 minutes before your shift bei

What information should you expect to enter on a job application?

• Names of family members
• Age
• Education
• Hair color

How a person thinks or feels about something and how it's reflected in their behavior is called.

• attitude
• skill
• will
• knowledge

In the problem solving process, which step comes after Choose a Solution?

• Identify Solutions
• Take Actions
• Define the Problem
• Pick a Problem

In the problem solving process, which step comes after Take Action?

• Identify Solutions
• Come up with Solutions
• Choose Solutions
• Finish your shift

Choose the example of nonverbal communication from the list below

• Words in an email
• Correct spelling in a text message
• Hand and body movements
• Words in a phone call

In the problem solving process, which step comes after Come up with Solutions?

• Define the Poblem
• Choose a Solution
• Finish your shift
• Take Action

Which functional area in a retail store usually manages the on-site revenue generation, administration, and reports on the center's expenses?

• Human Resources
• Information Technology (IT)
• Finance
• Visual Merchandising

What does the "T" in SMART Goal Setting stand for?

• Timid
• Temporary
• Time-Based
• Talent - Based