Banking, Book 1, Units 14 &15

Banking, Book 1, Units 14 &15

University

20 Qs

quiz-placeholder

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Banking, Book 1, Units 14 &15

Banking, Book 1, Units 14 &15

Assessment

Quiz

English

University

Hard

Created by

Mehmet Altay

FREE Resource

20 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

They no longer need a local bank branch after switching to _____.
telephone banking
phone banker
call center
answering machine

2.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

They're a huge company, known for their terrible _____.
online banking
customer service
phone bankers
teller

3.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

I called several times last week, but I kept getting his automated _____.
phone machine
call center
banking system
answering machine

4.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

_____ is an office where employees of a particular company take phone calls from their customers.
Transactions
call center
Resolving issues
Bank

5.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

_____ will be available during normal business’ hours.
Phone bankers
Cleaners
Customers
Clients

6.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

He's just _____ filming his 17th feature film.
resolved
completed
asked
wanted

7.

MULTIPLE CHOICE QUESTION

20 sec • 1 pt

Each _____ at the foreign exchange counter seems to take forever.
process
way
transaction
information

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