
MARKETING
Authored by jerald lebite
Business
12th Grade
Used 7+ times

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10 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Customer loyalty is customer's belief that certain brand or company has the best offers for him. It's a truly valuable company asset that helps retaining more customers, as well as expanding your relationships with them.
True
False
2.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
A concept that can be used to make money.
Business
Entrepreneur
Small Business
Business idea
3.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Telemarketing involves reaching out to potential customers over the phone in a bid to sell specific services or products
True
False
4.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
The activity of presenting products or services to customers
5.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
Sales navigator is a free feature of Linkedin that helps you reach the right kind of prospects by using the search and filter features.
False
True
Can I do the training again?
6.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
This helps you find new customers, win their business, and keep them happy by organizing customer and prospect information in a way that helps you build stronger relationships with them and grow your business faster.
Customer Loyalty
Customer Relations
Customer Relationship Management
Consumer Relationship Program
7.
MULTIPLE CHOICE QUESTION
30 sec • 10 pts
The company can segregate its customers into groups based on their characteristics like purchasing power, frequency and volume of sale transactions.
Delivery and meeting expectations
Understanding customer characteristics
Identification with the company
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