
Payback Quiz
Authored by Ean Label
Business
Professional Development
Used 2+ times

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7 questions
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1.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
What is the MOQ for Labels & Stickers at EAN LABEL?
1 MM
100 piece
1 PIECE
100MM
2.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
Is everything printed in-house at EAN LABEL?
NO
YES
Only Labels & Stickers
Flexible Packaging and Boxes Packaging
3.
MULTIPLE CHOICE QUESTION
30 sec • 2 pts
What are some strategies you can use to handle the objection "I'm not interested" during a cold call?
Acknowledge the customer's lack of interest and ask if there is a specific reason for their lack of interest.
Ask if there is anything about your product or service that might be of interest to them.
Offer to provide additional information or resources that might be helpful in understanding your product or service.
All of Above
4.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
What is the benefit of effective customer relationship management?
Decreased understanding of customer needs
Increased resistance to making a purchase
Better handling of objections and closing of sales
Increased negative word-of-mouth
None of above
5.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
Which of the following is a non-verbal signal that a customer is interested in your product or service?
Nodding their head
Looking away and avoiding eye contact
Crossing their arms
Shaking leg
6.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
What is the benefit of maintaining a positive relationship with customers?
Decreased customer loyalty
Increased negative word-of-mouth
Decreased repeat business
Increased customer loyalty
7.
MULTIPLE CHOICE QUESTION
20 sec • 2 pts
Which of the following is a verbal signal that a customer is interested in your product or service?
"Can I place an order now?"
"What are the payment options?"
"How does this compare to [other product or service]?
"I don't think this is what I need."
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