Manufacturing - 5

______________ is not a process tools for Total Quality Management (TQM) systems

• process flow analysis

• histograms

• plier

• control charts

Processes that operate with "six sigma quality" over the short term are assumed to produce long-term defect levels below ______________ defects per million opportunities (DPMO).

• 2

• 2.4

• 3

• 3.4

Inspection, scrap, and repair are examples of ___________

• external costs

• internal costs

• costs of dissatisfaction

• societal costs

______________ are used in six sigma

• black belt

• green belt

• both black belt and green belt

• None of them

Agile Manufacturing focuses on faster response to customer demands.

• True

• False

Which of the following is not an example of changing customer expectations which essentially leads us to focus on agile manufacturing?

• Product customization

• Slow delivery

• Fast delivery

• Cheaper production

Which of the following is not a reason for organizations switching to agile manufacturing?

• Constant technological development

• Increasing complex supply chain

• Higher customer standards

• Increased manpower

Which of the following is not a common idea between lean manufacturing and agile manufacturing?

• Productivity

• Empowering people

• Response to customer demands

• Reduction in waste

______ refers to replacing workers with machines and ______ refers to enhancing workers’ capabilities through technology.

• Innovation, augmentation

• Automation, augmentation

• Augmentation, automation

• Innovation, automation

"Quality is defined by the customer" is

• An unrealistic definition of quality

• A user-based definition of quality

• A manufacturing-based definition of quality

• A product-based definition of quality