Grapevine communication

What is grapevine communication?

• Communication that takes place between employees and customers

• A formal channel of communication within an organization

• An informal network of communication within an organization

• A type of communication that involves grapevines

Which of the following is a characteristic of grapevine communication?

• It is always accurate

• It is always formal

• It is spontaneous and unstructured

• It is controlled by management

What is a common source of grapevine communication?

• Company newsletters

• Management memos

• Official meetings

• Rumors and gossip

What is the potential impact of grapevine communication on an organization?

• It can improve employee morale

• It can lead to more accurate information sharing

• It can cause conflict and mistrust

• It has no impact on an organization

What is the role of managers in grapevine communication?

• To control and restrict it

• To ignore it completely

• To monitor it and address any issues

• To actively participate in it

Which of the following is an advantage of grapevine communication?

• It is always accurate and reliable

• It can quickly spread important information

• It is easy to control and manage

• It is always formal and structured

What is a potential disadvantage of grapevine communication?

• It can improve employee morale

• It can cause confusion and misinformation

• It is always controlled by management

• It is always accurate and reliable

Which of the following is an example of grapevine communication?

• An official memo from management

• An employee suggestion box

• A rumor about upcoming layoffs

• A company-wide email announcement

How can managers use grapevine communication to their advantage?

• By ignoring it completely

• By restricting it to only certain employees

• By monitoring it and using it as a source of information

• By actively participating in it and fueling rumors

Which of the following is a potential consequence of ignoring grapevine communication?

• Improved employee morale

• Increased accuracy of information sharing

• Loss of trust and credibility among employees

• Better communication flow between employees and management