making a telephone calls
Professional Development
•17 Qs
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making a telephone calls
Quiz
•
English
•
Professional Development
•
Hard
+18
Standards-aligned
Nawa kids
Used 5+ times
FREE Resource
17 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
which is the complete expression of greeting in a telephone calls?
What can I do for you?
Good afternoon. This is Jhon Speaking. How can I help you?
good morning, what can I do for you?
May I help you?
Tags
CCSS.L.1.1J
CCSS.L.2.1F
CCSS.L.8.1C
CCSS.L.K.1D
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
how do you introduce your self in a telephone calls?
can you speak?
May I know your name?
I am Ali Murdan
Ali Murdan, Speaking.
Tags
CCSS.L.1.6
CCSS.L.3.6
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
how does the receiver offer a help to the caller in a telephone calls?
May I help you?
Could you help me?
would you like to help us?
what can I offer to you?
Tags
CCSS.L.1.6
CCSS.L.3.6
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what is the best opening of your greeting when you receive a telephone calls from your customer?
assalamualaikum. wr.wb, ...
Hello,
goodbye
take care
Tags
CCSS.L.1.6
CCSS.L.3.6
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
which is not true of the following expression of offering a help to your customer?
what can i do for you?
may i help you?
what can we help you?
how can i help you?
Tags
CCSS.L.4.1C
CCSS.L.9-10.1B
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
what is the way of looking for someone in a telephone calls?
I actually wanted to speak to Mr. Ali.
could you speak to Mr. Ali.
i don't need to speak to Mr. Ali
it's just let you know
Tags
CCSS.L.3.2C
CCSS.L.4.2B
CCSS.L.6.3A
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
which is not true of expression of looking for someone in a telephone calls?
is Pascall there at the moment?
could you speak to Mr. Ali
Am I dialing number 081999?
could you put me through to Mr. Ali, please?
Tags
CCSS.RI.11-12.4
CCSS.RI.7.4
CCSS.RI.8.4
CCSS.RI.9-10.4
CCSS.RI.9-10.4
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