Introduction to Teams

All of the following consequences of inappropriate workplace behavior affect the success of a business EXCEPT __________.

• Impacting customer or vendor relationships

• Motivating management to update the employee handbook

• Placing the company in legal jeopardy

• Affecting the productivity of others within the company

To whom should an employee turn for information about workplace behavior guidelines?

• The floor supervisor

• Knowledgeable colleagues

• Their immediate team leader

• Human resources

An employee can help avoid disrupting company operations by being __________.

• Preoccupied with secondary tasks

• Punctual and prepared to begin their shift

• Unreasonable about workplace attire

• Dismissive of other's concerns

Employees who are consistently late for work appear __________ to their supervisors.

• Enthusiastic

• Hard-working

• Unreliable

• Attentive

What is a mission statement?

• Another term for performance evaluation

• A comprehensive statement of company policies

• A short statement of an organization's purpose

• A true statement about the company

Which of the following best describes the appearance of a well-dressed employee?

• Inept, organized and timely

• Knowledgeable, organized, and professional

• Inept, organized and professional

• Knowledgeable, unorganized and timely

Which of the following is the most professional response to feeling extremely frustrated in the workplace?

• Post your grievances on social media

• Excuse yourself from the situation until you calm down

• Express your frustrations to the entire team

• Say nothing and try to keep your motions to yourself

Who must show a permit to work in a confined space at your facility?

• Visitors

• Outside contractors

• All employees

• No one

If you are called to discuss a behavioral issue with your supervisor, which of the following should you expect?

• Your supervisor should discuss a course of action to deal with the problem

• You will be told of anyone else who has also violated the employee guidelines

• HR will give you legal documents that absolve your company of your behavior

• The details of the issue and your improvement plan will not be discussed

A _____ is an example of an internal customer.

• Vendor who sells replacement parts

• Distributor who sells the company's finished products

• Purchaser of the finished products

• Inventory control department that catalogs finished products.