What would you do if the file was 14mb

• Trim the information to 11mb

• Split it, emails have an 11mb per document limit

• Nothing as long as its Password protected

Would you redact an FPT annotation if it only contained an ATG reference?

• No

• Yes

• Depends on the annotation that accompanies it

Where will you find the password?

• SME

• Make a unique one up – Containing numbers and a special character

• Ack letter or matrix

What email address do we send the case from?

• [e-mail]

• [e-mail]

• [e-mail]

How do you resend a password if it has been lost?

• Email

• Ignore and tick the ‘Final Final’ task

• Resend the ACK letter from respond

What must you do to the DSAR04 letter?

• Send to Case Direction to send

• Mark as sent in Respond

• Nothing

• Email your TM to send

What date span do you put on the cam annotation?

• 1 year

• 2 years

• 5 years

• 3 years

How many weeks after closing the case, do we keep the case folder for?

• 8 weeks

• 3 years

• Indefinitely

• You can delete as soon as closed

In what order do you work your cases?

• Any order you want

• Newest to Oldest

• Oldest to Newest

• Single aspect cases first

What must you do when you have closed a Final Final?

• Nothing

• Block the case to Case Direction to review

• Email your TM

• Tick the ‘Final Final’ task on the ‘Case Card’ on Respond