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CMSD 470 Chapter 5

Authored by Alexandria Puckett

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University

Used 3+ times

CMSD 470 Chapter 5
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10 questions

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1.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

What is a course of action taken to enhance communication?

Communication Style

Communication Enhancer

Communication Tactic

Communication Strategy

2.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

Maladaptive strategies cope with communication in an appropriate manner

True

False

3.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

Which of these is an example of an Anticipatory Strategy?

Breathe deeply, consciously relax, focus on the conversation, and attend to the talker’s lip movements

Becoming familiar with typical interview questions, key staff, and policies before attending an interview

Leaving the auditorium to go into the hallway with less people

Using Acknowledgement gestures such as (nodding)

4.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

Pretending to hear or understand something that is being said, and behaving in a way that shows you understand, even when you have little or no clue as to what is being said is best described as what?

Pretending

Capping

Bluffing

Agreeing

5.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

Which of these is NOT a communication repair strategy?

Confirm

Write

Exclaim

Fingerspell

6.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

Bluffs, speaks softly, avoids interactions, may avoid eye contact, smiles and nods (“Yes...sure...I see....)

Is an example of which communication style?

Passive

Passive Aggressive

Assertive

Aggressive

7.

MULTIPLE CHOICE QUESTION

1 min • 3 pts

Using sarcasm and exhibiting sullenness, stubbornness, or procrastination is an example of which communication style

Passive

Passive Aggressive

Assertive

Aggressive

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