MGT1103 - Conflict

The sales department tries to get more resources from the HR department. This is a source of conflict from ___

• communication breakdown

• different objectives

• competition

• different values and perceptions

Ally was selected as Best Employee of the year. But, when she was assigned into a group, she could not working along with the group members. This is ___

• objective disagreement

• approaches disagreement

• role requirement conflict

• difference in values and perception

Brad was angry with Eddy because he always give the reports late to him. As a result, Brad was scolded by the manager. This is ___

• disagreement in role requirement

• different in objectives

• different in values and perception

• conflicts in work activities

The sales and HR department willing to have lesser budget due to bad economy situation. This method of conflict resolution is ___

• compromise

• smoothing

• collaboration

• 3rd party decision

Alan (Sales) and Ben (Admin) has an arguement. Cathy (HR) entered to resolve the conflict. This is ___

• avoidance

• smoothing

• 3rd party decision

• compromise

The CEO tries to convince the department heads not to compete for resources because the company is having a bad financial situation. This is ___

• appeal to super ordinate the objective

• compromise

• avoidance

• collaborate