Professional Inage

Select 3 Essential Customer Service Elements.

• Being a negative nancy

• Listening

• Ignoring the customers needs

• Responding

• Respect

Select 2 Rules of Email Etiquette.

• Reply to emails promptly

• Ignore any emails you recieve

• Don't answer in a timely manner

• Keep your emails organized

Select 3 examples of Telephone etiquette

• Talking to your neighbor about plans after work

• Putting the creditor on hold for a long period of time

• Speak Clearly

• Be polite and professional

• Use proper language

Which is smallest?

• phoneme

• morpheme

• syllable

• letter

In ELT, discourse is...

• Language analyzed at the segmental level

• One person speaking

• Oral interactions between at least two people

• Language analyzed beyond the sentence level

The section that has all your work in it.

• Module

• Inbox

• Calendar

• Sidebar

What is a good intervention through rti?

• sending the student out of the room

• giving negative consequences

• istation

• sending the student to admin

What does RTI stand for?

• rapid training instruction

• response to intervention

• really terrible instruction

• response to intelligence

The app that allows you to view, grade, or annotate student work without ever downloading a file

• Quickster

• HelpMe

• MyAssistant

• SpeedGrader

Who coined the term "comprehensible input?"

• Krashen

• Halliday

• Pinker

• Chomsky