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Professional Inage

Authored by Kassandra Samuels

Professional Development

University

Professional Inage
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15 questions

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1.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Select 3 Essential Customer Service Elements.

Being a negative nancy

Listening

Ignoring the customers needs

Responding

Respect

2.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Select 2 Rules of Email Etiquette.

Reply to emails promptly

Ignore any emails you recieve

Don't answer in a timely manner

Keep your emails organized

3.

MULTIPLE SELECT QUESTION

30 sec • 1 pt

Select 3 examples of Telephone etiquette

Talking to your neighbor about plans after work

Putting the creditor on hold for a long period of time

Speak Clearly

Be polite and professional

Use proper language

4.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

Which is smallest?

phoneme

morpheme

syllable

letter

5.

MULTIPLE CHOICE QUESTION

30 sec • 5 pts

In ELT, discourse is...

Language analyzed at the segmental level

One person speaking

Oral interactions between at least two people

Language analyzed beyond the sentence level

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Media Image

The section that has all your work in it.

Module

Inbox

Calendar

Sidebar

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is a good intervention through rti?

sending the student out of the room

giving negative consequences

istation

sending the student to admin

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