level 1 Contribute to the development

WHICH ONE OF THE FOLLOWING BEST OUTLINES THE SKILLS REQUIRED TO BECOME A STYLIST?

• National minimum wage structure

• College handbook

• National occupational standards

• Industry journals

WHY IS IT IMPORTANT TO GET ON WELL WITH ALL TEAM MEMBERS IN THE WORKPLACE?

• To create a positive working environment

• To make sure all staff are friends

• To make sure all staff have fun at work

WHY IS IT IMPORTANT TO REACT POSITIVELY TO FEEDBACK?

• To increase tips and wages

• To help the business work efficiently

• To increase business profits

• To help with professional development

WHY IS IT IMPORTANT TO COMMUNICATE IN A POLITE WAY?

• To make friends with the client

• To avoid causing offence

• To reduce the service time

HOW CAN A JUNIOR REDUCE THE RISK OF MAKING MISTAKES

• Work within their own job responsibilities

• Read their contract of employment

• Wear protective equipment

• work in a friendly manner

WHAT DOCUMENT OUTLINES JOB ROLES AND RESPONSIBILITIES?

• Workplace code of conduct

• Contract of employment

• Equal opportunities policy

• Health and safety policy

WHICH ONE SHOULD BE REFERRED TO, IF A MEMBER OF STAFF IS BEING TREATED UNFAIRLY?

• Salon code of conduct

• Health and safety policy

• Contract of employment

• Appeal and grievance procedure

WHY IS IT IMPORTANT TO MEET WORK TARGETS?

• To keep the workplace busy

• To keep the manager happy

• For career progression

• For client satisfaction

WHY IS CONTINUOUS PROFESSIONAL DEVELOPMENT IMPORTANT?

• For career progression

• For improved lifestyle

• It identifies weakness

• It identifies strengths