Friday's Quiz
Quiz
•
English
•
Professional Development
•
Practice Problem
•
Medium
Melissa Perez
Used 21+ times
FREE Resource
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20 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
What's the name of the banking partner used for XAA orders?
Microsoft One
Citizens One
Denizens Two
Capital X
2.
MULTIPLE CHOICE QUESTION
1 min • 3 pts
True or False: Partial bundles are replaced through the Create Return option in Sterling.
True
False
3.
MULTIPLE CHOICE QUESTION
1 min • 3 pts
True or False: If a customer's Game Informer subscription didn't get activated with their membership you can activate it in our GI CRM Tool.
True
False
4.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
In which tool can you find tracking numbers for Online Orders?
Transaction Finder
1UP Tool
Cybersource
Sterling
5.
MULTIPLE CHOICE QUESTION
1 min • 3 pts
True or False: Can we apply points if the customer felt discriminated at the store?
True
False
6.
MULTIPLE CHOICE QUESTION
1 min • 5 pts
Which tools gives you a fraud score
Accertify
Sterling
Cybersourse
OSI
7.
MULTIPLE CHOICE QUESTION
30 sec • 3 pts
True or False: When refunding a customers same day delivery order, we should always apply the appeasement to the specific order line and not the order total.
True
False
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