FO Quiz

WHAT IS "RO TO PA"?

• Room Breakfast and payment to Travel Agent

• Room Only and payment to Travel Agent

• Room Only and payment to Personal Account

• Room Breakfast and payment to Personal Account

WHAT IS "RO TO CA"?

• Room Breakfast and payment to Travel Agent

• Room Only and payment to Company

• Room Only and payment to Personal Account

• Room Breakfast and payment to Personal Account

WHAT IS "RBF1 TO TA"?

• Room Breakfast for 2 pax and payment to Travel Agent

• Room Only and payment to Travel Agent

• Room Breakfast for 1 pax and payment to Travel Agent

• Room Breakfast and payment to Travel Agent

WHAT IS "OOO"?

• Out of Control

• Out of Order

• Out of Occupancy

• Out of Occupied

Guest request setup 1 Rollaway Bed in the room.

What is a "Rollaway Bed"?

• Bed sheet

• Twin Bed

• Extra Bed

• Double Bed

The receptionist asks the housekeeping team to set up the Hollywood bed.

What is Hollywood setup?

• Double bed with extra bed

• Two single bed lined up each other

• Two Extra Bed line up each other

• One king size bed line up with single bed

What is the Synonym of Concierge?

• Bell Desk

• Tour Staff

• Operator

• Bell Boy

Sinta is an AFOM this year.

What AFOM is?

• As Front Office Manager

• Assistant Front Manager

• Assistant Front Service manager

• Assistant Front Office Manager

Please give the guest the Oshibori!

What is Oshibori?

• Pijama

• Cold Hand towel

• Slipper

• Bat Towel

One of the GRO tasks is handling VIP guests.

What is GRO?

• Guest Related Office

• Guest Row Officer

• Guest Random Officer

• Guest Relation Officer