Module 1 Review

Which of the following lists the levels of management from highest to lowest on the managerial pyramid?

• store, regional, director, vice president

• first-line, advisors, top, executives

• upper, middle, lower

• top, middle, first-line, team leaders

What are the four principal functions of management?

• scheduling, organizing, leading, and mentoring

• staffing, planning, motivating, and delegating

• planning, organizing, leading, and controlling

• staffing, planning, profiting, and delegating

The earliest management theories, scientific management and administrative management comprise the ________ viewpoint.

• quantitative

• behavioral

• classical

• systems

________ was the identification of the major functions of management: planning, leading, organizing, controlling.

• administrative management

• the behavioral viewpoint

• total quality management

• contingency theory

External stakeholders include employees, owners, and the board of directors.

• True

• False

________ is the notion that organizations will go above and beyond following the law and making a profit to help society.

• Corporate morality

• Corporate social responsibility

• Corporate sustainability

• Societal responsibility

Globalization is the trend

• of the world economy toward becoming a less dependent system.

• toward one world language and culture.

• of the world economy toward becoming a more interdependent system.

• of the world economy adding more independent markets.

Ethnocentric managers believe that their native country, culture, language, and behavior are superior to all others.

• True

• False