Emails Quiz

Which of the following is the most formal greeting?

• Hi

• Hey

• Hello

• Hiya

The person sending the email is the

• Sender

• Recipient

Identify the poor etiquette in this email "Hello Serena, I can't come in today as the trains aren't running, thanks"

• Missing capital letters

• Too vague

• Rudely written

• No polite greeting

Answer explanation

Who is this email from? Which classroom were you in? This email is very vague

Identify the poor etiquette in this email "I can't come in today as the trains aren't running. Apologies for any inconvenience this causes. Kind regards, Sharan James"

• Missing capital letters

• Too vague

• Rudely written

• No polite greeting

Identify the poor etiquette in this email "dear serena, i can't come in today as the trains aren't running. apologies for any inconvenience this causes. kind regards, sharan james"

• Missing capital letters

• Too vague

• Rudely written

• No polite greeting

Identify the poor etiquette in this email "Hi, the trains are not running so I'm not coming in. Sharan"

• Missing capital letters

• Too vague

• Rudely written

• No polite greeting

You would use the Cc button to send a copy of your email to someone who needs to be aware of it

• True

• False

Email stands for

• Electronic Messaging

• Electrolyte mail

• Electronic Mail

• E-Messages

When would be the most appropriate to use the Bcc function?

• To keep others from seeing who you have copied

• When sending a large distribution list

• When copying in someone who is directly involved

• When using in conjunction with the "reply all" function

Emails should NOT be... (select all that apply)

• Sent without any subject
• Used for sending sensitive information
• Used for spamming
• Used for communication and should be concise and clear