Sensible Auto Quiz

What is the maturity date of a loan?

• When the loan is opened.

• Loan type

• Loan deadline

• A payment plan

On the following account (PA052-10158) what is the ten days payoff?

• $17,807.20

• $17,854.69

• $17,908.94

• $17,000

What's the address to provide the CUSTOMER when they want to send a payoff check?

• P.O. BOX 4249 Danbury, CT, 06810 

• 44 Old Ridgebury Rd Ste 100 Danbury, CT, 06810 

• PO BOX 21669 ATLANTA GEORGIA 30342

• 26 MILL PLAIN ROAD GA

After how many days a customer can change the billing cycle?

• 180 days

• 120 days

• Anytime

• 45 days

What is NOT a mandatory question during the verification process?

• Last four of the social

• Date of birth

• Make, model and year of the vehicle

• None of the above

What is the process to ENABLE a customer's vehicle?

• Customer can bring the account current, deferment (50% upfront) or have a 50/50 plan.

• We can just send the signal with no payments. Insurance is a must

• We can only enable if the customer brings the account current, no exceptions.

• Customer can enable today and pay the balance the following week.

What is NOT a payment method accepted by Sensible Auto?

• Debit cards

• Bank accounts (ACH)

• Credit cards

• Money orders

What's the time frame for the customer to cancel GAP after the loan is opened?

• 120 DAYS

• 180 DAYS

• 60 DAYS

• Anytime during the loan.

How many deferments we can apply on a customer's account?

• 3 deferments

• No limit of deferments

• 1 deferment

• None of the above

What document best help you to educate the customer on payment distribution, how much goes to principal or interest, overall payments per year and future payment applications?

• Contract

• Warranty documents

• Payoff notice

• Amortization scheduled