Business Essentials - 4.02 Smooth Operations

The operations function consists mainly of activities that are performed on a ? basis.

• Daily

• Weekly

• Monthly

• Yearly

Which of the following is an example of one of a business's inputs:

• Services

• Products

• Employees

• Goods

Operations managers have two main goals in mind - efficiency (keeping costs low) and

• Legality (keeping the business in good standing with the law)

• Productivity (keeping business running fast)

• Reputation (keeping up the business's good name)

• Effectiveness (keeping customers satisfied)

The foundation of the operations function is

• Maintenance and repaird

• Production planning

• Purchasing

• Quality contol

Which of the following is NOT a main factor in bsuiness's site selection decision:

• Community

• Media

• Costs

• Labor

Which operations activity is also referred to as procurement?

• Logistics

• Inventory conrol

• Quality control

• Purchasing

A clothing manufacturer checks one pair of pants out of every shipment to ensure the quality of its product. This process is known as quality

• Guarantee

• Delivery

• Inspection

• Assurance

A clothing manufacturer builds quality into its operating system, placing responsibility on each employee. This process is known as quality

• Guarantee

• Delivery

• Inspection

• Assurance

the money it takes to keep inventory in stock is called a ? cost.

• Holding

• Stockout

• Purchasing

• Production

Running out of inventory can result in

• Higher taxes

• Lost sales

• Higher productivity

• More satisfied customers