What is the definition of quality culture
Quality Culture In The Public Sector

Quiz
•
Professional Development
•
University
•
Medium
AZFAR HISHAM
Used 5+ times
FREE Resource
9 questions
Show all answers
1.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
The good activities in the organization
Organization's value system that practices excellent work culture
The behavior of humans within organization
Best attitude from employees
2.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
TQM should work by inspiring employees at every level to continuously improve what they do.
True
False
3.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Is the increasing customer's expectation is one of the factor that hinder quality cultural practice in public sector?
True
False
4.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Does increasing the quality of delivering service in public sector will withstand the economic pressure from private sector?
True
False
5.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Is lack of sufficient activities and support from top management is one of the factor that hinder quality practices in public sector?
True
False
6.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Training and education is important in order for the organization to increase their....
Profit and effectiveness
Productivity and effectiveness
Ability and productivity
7.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Lack of resources does not require the work to be repair or redone
True
False
8.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
Employee trust, acceptance, and knowledge of management's objectives are needed for a TQM project to be successful.
TRUE
FALSE
9.
MULTIPLE CHOICE QUESTION
20 sec • 1 pt
How can an organisation raise the calibre of the products or services it offers?
Increase the number of employees
Increase the number of products offered
Invest in partnering to create an effective project team and take the necessary time to plan projects thoroughly.
Spend a lot of money on advertising
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