Auditing

What is the primary purpose of ISO 9001 certification?

• To ensure environmental protection

• To improve occupational health and safety

• To establish a quality management system (QMS)

• To reduce production costs

What is the first clause of ISO 9001 that specifies auditable requirements?

• Context of the organization

• Leadership

• Planning

• Operation

What is the role of an internal audit in ISO 9001?

• To certify the organization

• To identify and correct non-conformities within the QMS

• To promote the organization’s products

• To ensure financial compliance

What is a non-conformance in ISO 9001?

• A planned improvement

• A deviation from QMS requirements

• A minor process enhancement

• A quality policy document

What document is commonly used to report the findings of an internal audit?

• Audit plan

• Audit checklist

• Non-conformance report (NCR)

• Audit certificate

Who is responsible for addressing non-conformities identified in an ISO 9001 audit?

• The external auditor

• The quality manager

• The process owner

• The certification body

What is the purpose of a management review in ISO 9001?

• To ensure the QMS is still effective and aligned with strategic goals

• To audit suppliers’ performance

• To conduct financial performance evaluations

• To prepare employees for external audits

What is the primary role of an auditor in an ISO 9001 audit?

• To implement the quality management system

• To identify areas for continual improvement

• To provide objective evidence of compliance with ISO 9001 standards

• To train employees on quality management

Which of the following attributes is essential for an auditor?

• Creativity

• Independence and objectivity

• Sales and marketing skills

• Technical proficiency in all organizational processes

When an auditor finds evidence of non-compliance during an audit, what should they do first?

• Correct the issue themselves

• Report it directly to the certification body

• Document the non-conformance and communicate it to the auditee

• Disregard the issue if it seems minor