
IT service prefinal
Authored by Zero Galieva
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University
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55 questions
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1.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The purpose of this practice is to provide an understanding of all the different elements that make up an organization
Architecture management
Continual improvement
Service management
Knowledge management
2.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Allows the organization to look at its capabilities in terms of how they align with all the detailed activities required to create value
Service architecture
Technology architecture
Business architecture
Information system architecture
3.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Gives the organization a view of all the services it provides, including interactions between the services and service models
Service architecture
Technology architecture
Business architecture
Information system architecture
4.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Describes the logical and physical data assets of the organization and the data management resources
Service architecture
Technology architecture
Business architecture
Information system architecture
5.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Defines the software and hardware infrastructure needed to support the portfolio of products and services
Service architecture
Technology architecture
Business architecture
Information system architecture
6.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
Describes the external factors impacting the organization and the drivers for change
Service architecture
Technology architecture
Business architecture
Environmental architecture
7.
MULTIPLE CHOICE QUESTION
30 sec • 1 pt
The purpose of this practice is to align the organization's practices and services with changing business needs through the ongoing improvement of products, services, and practices, or any element involved in the management of products and services
Service architecture
Continual improvement
Architecture management
Information security management
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