Hotel Housekeeping

Hotel Housekeeping

University

10 Qs

quiz-placeholder

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Hotel Housekeeping

Hotel Housekeeping

Assessment

Quiz

Other

University

Hard

Created by

Dzintars Priedītis

Used 19+ times

FREE Resource

10 questions

Show all answers

1.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is typically the first part of their accommodations guests see when entering their assigned guest rooms?

Storage area

Sleeping area

Toilet area

Bath area

2.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Which area within a hotel is NOT typically cleaned by a hotel's housekeeping staff?

Kitchen

Public

Laundry

Corridors

3.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Who on a resort hotel's staff would most often be responsible for cleaning lobby elevators used by guests?

OPL (On-Premise Laundry) staff member

Front desk agent

House person

Room attendant

4.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When a guest room is reported in a PMS as being occupied, but the room was not used, and no guest or guest belongings are present in the room, that room's status would be reported by housekeeping as a

stay over

due out

sleep-out

check out

5.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

When should room inspectors perform their tasks?

Prior to updating room status in the hotel's PMS

Immediately upon guest arrival

Immediately upon guest departure

After updating room status in the hotel's PMS

6.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

Property that a guest unintentionally left behind and has forgotten about is referred to as

mislaid property

discarded property

abandoned property

lost property

7.

MULTIPLE CHOICE QUESTION

30 sec • 1 pt

What is true about a hotel's material safety data sheets?

They are for the use of managers only

Their use is voluntary

They must be provided in English

Their use is mandatory

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