Cultural Intelligence Unit

T/F: The more low-context the culture, the more people have a tendency to put everything in writing, whereas many high-context cultures consider written documentation as less necessary.

• True

• False

Upgraders are:

• words that make criticism feel stronger (e.g. absolutely, totally)

• words that make your statement sound better

• words that soften criticism (e.g. maybe, sort of)

• used to downplay a statement

T/F: The European countries most influenced by the Vikings consistently rank as some of the most hierarchical cultures in Europe.

• True

• False

Under the culture map model, how many scales of cultural variations exist?

• 6

• 7

• 3

• 8

The ringi system describes a hierarchical, bottom-up decision-making process which seeks consensus before senior managers implement anything. This system is practiced in:

• France

• Japan

• China

• Brazil

The "stranger on the train" phenomenon is an example of

• Affective exchange

• Nonstrategic self-disclosure

• Reciprocity

• Strategic self-disclosure

Cognitive trust comes from the ________, whereas affective trust comes from the _______.

• heart, head

• mind, head

• head, heart

a Chinese term to describe a cultural understanding of respect, honor, and social understanding, aka "face"

• Ringi

• Mianzi

• sous entendu

• Guanxi

____ is the lowest-context culture in the world, while ____ has the distinction of being the highest-context culture of the world.

• USA, France

• Japan, USA

• Nigeria, Germany

• USA, Japan

Monochronic cultures view time as:

• fluid and more casual

• flexible

• concrete and tangible

• approximate