The operations function consists mainly of activities that are performed on what basis?

• yearly

• monthly

• weekly

• daily

Which of the following is an example of one of a business's inputs:

• services

• products

• employees

• goods

Operations managers have two main goals in mind--efficiency (keeping costs low) and

• legality (keeping the business in good standing with the law)

• productivity (keeping business running fast)

• reputation (keeping up the business's good name)

• effectiveness (keeping customer's satisfied)

Which operations activity is also referred to as procurement?

• Logistics

• Inventory control

• Quality control

• Purchasing

A clothing manufacturer builds quality into its operating system, placing responsibility on each employee. This process is known as quality

• assurance

• inspection

• guarantee

• delivery

The money it takes to keep inventory in stock is called

• production

• purchasing

• a stockout cost

• a holding cost

Running out of inventory can result in

• higher taxes

• lost sales

• higher productivity

• more satisfied customers

Which of the following is a true statement about scheduling?

• Scheduling for business is the same thing as personal scheduling

• Many businesses do not need to use scheduling

• Scheduling has the same timeline, regardless of the company

• Both manufacturers and service businesses rely on scheduling

Complying with environmental laws is part of which operations activity?

• Logistics

• Safety & Security

• Purchasing

• Inventory Control

Because operations managers control so much of a business's money, they must focus on

• keeping costs low

• hiring the best employees

• creating effective advertising campaigns

• generating publicity