Strategic management

Total Quality Management Focuses on

• Employee

• Customer

• Both (a) and (b)

• None of the above

Which of the following is responsible for quality objective?

• Top level management

• Middle level management

• Front line management

• All the above

How many cells are there in a SWOT matrix?

• 6

• 9

• 5

• 2

Strategic management handles

• External issues

• Administrational issues

• Internal issues

• Management issues

What is the starting point of strategic intent?

Which of the following is not a major element of the strategic management process?

• Formulation strategy

• Implementing strategy

• Evaluation strategy

• Assigning administrative tasks

The concept of six Sigma was developed by the following company

• General electric

• Motorola

• Honeywell

• Dupont

Employee should be involved in

i) Decision making

ii) Participation

iii)Union

The correct answer is

• i & ii

• i & iii

• i,ii & iii

• None of the above

While setting quality objective,...........to be considered.

• Customer need

• Organizational need

• Supplier need

• Worker need

Combination of six Sigma and lean manufacturing is known as

• Advanced six sigma

• Lean six sigma

• Operational six sigma

• None

Answer explanation

Lean six Sigma