1.       What is the maximum acceptable training ratio for trainees / trucks / instructors?

• 3:1:1

• 2:2:1

• 2:1:1

When introducing a new skill, the instructor should:

• Reflect on skills already taught

• confine themselves to the new skill being taught

• Include future skills to come

A lift truck operator basic training course should consist mainly of:

• Practical training

• Theoretical training

• Equal amounts of practical and theoretical training

In general, when conducting demonstrations of a practical skill, how often and in what way should the instructor provide his demonstration?

• As Often

• Once using the incorrect techniques, followed by a further demonstration using only correct techniques

• Once complete demonstration free of technical error

The purpose of an introduction to a lesson is to:

• Confirm the trainees’ prior skill and knowledge

• Promote interest and motivate trainees towards learning

• Create an interest in future lessons

When should an instructor confirm that the trainee has achieved understanding:

• At the end of the lesson

• At the end of each stage of the lesson

• At any appropriate stage during the lesson when required

The four main points of a lesson should be:

• Must know – Should know – Could know – Will know

• Introduction – Content – Discussion – Conclusion

• Introduction – Explanation – Confirmation – Demonstration

When conducting a practical demonstration, the instructor should carry it out:

• Including a relevant commentary

• Silently at normal working speed

• Silently and Slowly

When confirming a trainee’ understanding during a practical lesson, questions are asked to:

• Promote participation and learning

• Force the trainee to pay attention

• Identify weaknesses at the end of a practical lesson

10.  In the test of Basic Operating Skills as endorsed by the RTITB Ltd, why is it necessary to have the candidate turn from the stacking / de-stacking position with fork arms trailing towards the chicane?

• To give the candidate practice in reversing

• So that the candidates ability is assessed in making turns to both the easy and the opposite sides

• So that the examiner can see what the candidate is doing