12. Management (AS)

Define "McGregor's theory Y"

Define 'management'

This manager always uses one-way communication and thinks that he always knows best. He tells his workers what to do, and doesn't listen to feedback.

• Autocratic

• Democratic

• Paternalistic

• Liassez-faire

This manager likes to discuss options with his employees, conducts two-way communication, and sometimes is slow to make decisions.

• Autocratic

• Democratic

• Paternalistic

• Liassez-faire

This manager cares a lot about her staff. She will guide them and give advice if they need it. She is the perfect type of manager for a restaurant with a lot of young, inexperienced waiters.

• Autocratic

• Democratic

• Paternalistic

• Liassez-faire

This manager believes that the workers know best. He will tell them what they need to do, and let them go and do it in their own way. He gives very limited guidance and trusts their abilities.

• Autocratic

• Democratic

• Paternalistic

• Liassez-faire

List three functions of a manager

List three indicators that a manager is doing a good job.