Phone/Email Connect quiz

Should a teacher use a personal phone to call a parent?

• No

• Yes in an emergency. For example an allergic reaction during camp

• Calling parents is COVID safe

• It's the office's job to call parents

Answer explanation

If you need to call a parent using a personal phone in an emergency context. Consider going to settings>phone>showmycallerID>off. Teachers on camp are provided with a mobile phone to contact the office/parents when there is an emergency.

Should you provide a parent with a colleagues mobile phone number/contact details?

• No

• Yes, if they are a nice person

• Yes to all, better community relationships is great for the school!

• I don't know

Answer explanation

· Parents/carers will not be provided with any personal phone or contact details for staff.

How frequently do you call parents in your class to discuss positive behaviour?

• 0 times a year

• 1-2 times a year

• 2-10 times a year

• More than 10.

Answer explanation

Food for thought, do you only contact your parents about the negative things that their child does?

Will the office forward a call during learning time from a parent?

Answer explanation

· Outside phone calls will not be forwarded to classroom teachers as this disrupts student learning.  Internal school processes are in place to manage such calls.

What is the time frame expectation for teachers to respond to parent emails?

• 1hr

• Same day

• 72hrs

• 1 week

Answer explanation

Classroom teachers will reply to your email within 72 hours of email being sent. Emails sent during vacation periods generally will not be answered until the return of school the following term.

Can you respond to parent emails during 9-3pm?

• Yes

• No

Answer explanation

Emails are generally not responded to during instruction times (9:00am – 3:00pm) However, NCT time may afford opportunities to respond at your discretion.

Emails to parents and carers should be made using the Education Queensland email address of the classroom teacher. Draw the @ symbol to show that you have read this.