L10 Effective Communication

⮚A: I’m so tired of trying

How do you response with empathy???

• B: “You sound discouraged.”

• B: “Hey, you are a great worker, you can handle it!”

A: ⮚My mom was such a nice and caring woman, but now I cannot see her anymore.

How do you response with empathy?

• B: “I feel pity for your loss.”

• B: “How sad…”

A: “I cannot believe that I am failed the final exam.”

How do you response with empathy?

• B: “How are you feeling? Would you like to talk about it?”

• B: “Add oil, you can do it next time.”

A: "I cannot believe that I am pregnant."

How do you response with empathy?

• B: “It must be really hard to see things happen in this way.”

• B: “You have to accept the fact.”

• B: “Who is the father?"

A: "I am so sad about the accident."

How do you response with empathy?

• B: "Just let it go..."

• B: "I Share your sadness."