Email Software Skills

Name an e-mail provider

What is the symbol for attachments on an e-mail?

• Envelope

• Paper clip

• Cloud

• Plus sign

A 10KB sized e-mail is approximately how many words?

• 70

• 100

• 50

• 80

What is the term 'Netiquette' short for?

To 'Flag' an email means..

• to delete it

• to mark it as important

• to save it as a draft

• to forward it

The title or topic of the email is called the..

• Address

• Attachment

• Subject

• Flag

Reducing the size of an email is known as...

• Compression

• Shortening

• Snipping

• Squashing

The 'recipient' is..

• the sender of an email

• the email provider

• the attachment

• the person receiving the email

CC is used to send a copy of the email to another person. But what does it stand for?

When writing a formal e-mail you should NOT..

• Use emojis or slang

• Spellcheck

• Write in all caps

• Write in paragraphs